Medis 24-7 Power Pack
 

Customer Support

If you hare having difficulty operating your Power Pack product, please review this list of simple checkpoints.

If you experience disconnections during charging, please:
- unplug the cable from your device, wait 10 seconds and re-plug the cable to the device.
If your electronic device is not registering a connection and/or the light in the cable connector is not glowing, make sure:
- there is not a gap in the case where the two halves meet
- the cable is properly connected to the Power Pack and your device.
- your device’s battery is not already full because the Power Pack will not supply current to a fully charged electronic device.

NOTE: The order of connection is important. To work with your device properly, the cable must be connected to the Power Pack first and your device second. It can take up to 60 seconds before the indicator light is activated and for your electronic device to show that it is receiving power. If you have a question not answered here, e-mail us at info@poweritanywhere.com

The Power Pack is a product of Medis Technologies.  For more information please go to www.medistechnologies.com

Other questions, please direct them to Michelle Rush, Vice President
Ph: 925-516-3837 • mrush@medistechnologies.com

 

 


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